AI agents that AI agents that recover signups, collect payments, onboard customers, renew policies, attribute revenue.
Kontakt gives you AI agents that handle customer conversations on the channels you already use. They answer inbound messages, follow up when someone drops off, and finish the job. Start free and go live in an afternoon.
Most bots answer. Kontakt agents complete.
A chatbot tells your customer what to do next. A Kontakt agent does it with them. It checks the order, takes the payment, books the slot, finishes the signup, and hands to a human when a human is needed. Then it logs the finished job so you can count what your agent actually did.
A chatbot
A Kontakt agent
Journey tools send. Kontakt finishes.
Modern engagement stacks are good at deciding what to send. The gap is what happens when the customer replies, or when the reminder needed to be a conversation all along.
Campaigns that converse
Journey tools decide what to send. Kontakt holds the reply. When the customer asks why their KYC failed or wants to pay in-thread, the same AI agent answers, acts, and logs the finished job on web chat, SMS, email, Instagram, and more.
Revenue you can attribute
Tracked links stamp customer identity onto application forms and checkout flows. Funded accounts, booked loans, and completed orders tie back to the exact conversation and campaign that produced them, not a last-click guess.
Governance your compliance team can approve
Supervised review on sensitive AI replies. Identity-verification tiers before account-specific answers. A full audit trail on every AI turn. The controls banks and insurers need are native, not a bolt-on you promise after security review.
Built for work, not small talk
Qualify leads
Ask the right questions, score the answers, and book qualified leads straight into your calendar or CRM.
Metric: qualified leadsLearn moreRecover drop-offs
Follow up with people who started and stopped. Answer the objection. Finish the signup or the order.
Metric: recovered signupsLearn moreCollect payments
Remind, negotiate within your rules, send the payment link, confirm receipt.
Metric: payments collectedLearn moreResolve support
Answer from your knowledge, take the action, escalate with full context when needed.
Metric: resolutionsLearn moreWin customers back
Reach out to lapsed customers with a reason to return, then handle the reply.
Metric: reactivationsLearn moreRun onboarding
Guide new customers step by step until setup is actually done.
Metric: completed onboardingsLearn moreWhere conversations carry the business
From local shops to large regulated businesses. Fintech, insurance, banks, lending, FMCG, airlines, and more. Same platform: finish the conversation, count the job, trace it back to the campaign when you need to.
Fintech & digital banking
Break the CAC-up, retention-flat curve by resolving drop-offs in conversation, not with another push notification.
Asset & fund managers
Grow retail AUM without growing the sales floor, and prove which campaign produced each funded account.
Insurance
Persistency that stops depending on agents remembering to call, and every lapse save attributable.
Pension (PFA)
Serve millions of RSA holders at self-service cost, with recapture that does not need field agents.
Microfinance & digital lending
Collections that converse instead of just remind, with apply-link to loan_booked attribution.
Commercial banks
Conversational banking that survives the compliance review that kills most vendors.
Live in an afternoon
No sales call required. Teach your agent from your site, test it in the playground, and connect your first channel. Most teams start on web chat or WhatsApp; add the rest when you are ready.
Build.
Teach your agent from your website and knowledge. Connect the tools it needs, like your calendar, payment link, or API.
Test.
Talk to your agent in the playground. Throw hard cases at it before your customers do.
Go live.
Connect web chat, SMS, email, WhatsApp, Instagram, or another channel. One click per channel.
Count the work.
Your dashboard shows jobs completed, not messages sent. That number is what you report.
One agent on every channel
Connect the channels your customers already use: web chat, SMS, email, WhatsApp, Instagram DM, Messenger, USSD, and in-app through our mobile SDK. One agent, one memory of each customer, everywhere.
Doing real work in production
Moniepoint
Moniepoint uses Kontakt to run inbound customer conversations. The agent helps customers through onboarding, collects loan interest, and hands qualified customers to human loan officers with the full thread. AI does the volume. People make the judgment calls.
FundQuest
FundQuest runs retail investor onboarding, investing, and reactivation in customer conversations, and traces funded accounts back to the exact thread that produced them.
Pricing you can check before you commit
Start on a trial. Paid plans from $79 a month. AI and messages are metered separately at rates we publish, down to the price of a single WhatsApp message in your country.
Running conversations at serious scale?
Kontakt is the system of record for customer conversations at companies handling millions of them, fintechs, insurers, banks, and brands running regulated programmes. Supervised AI review, identity-verification tiers, human handoff into your existing teams, and commercial terms structured around the outcomes you measure.
Put an agent to work today
Start free. Live in an afternoon. Every rate published.